Analytical study of capability maturity model using content analysis

Content analysis is used to investigate the essence of the Software Engineering Institute's Capability Maturity Model (CMM) through associated software process evaluation instruments. This study yields lexical maps of key terms from each questionnaire. The content analysis is studied in three possible ways for each of the questionnaires: By question, by key process area, and by maturity level. These maps are named suitably. Super network and distribution maps are used for finding relations among the maps. Analysis of the key terms from the maps are compared to extract the essence of CMM and the ability of the questionnaires to adequately assess an organization's process maturity.