Christine E. Lynn College of Nursing Doctor of Nursing Practice

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Using a Caring-Based Follow-up Phone Call Protocol to Improve Appointment Adherence in a Mental Health Setting

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Type: Text
Year: 2024, 2024, 2024, 2024
Member of: Christine E. Lynn College of Nursing Doctor of Nursing Practice
Contributors: Kelly, Tracian, Valbrun, Daphney
Publisher: Florida Atlantic University
Description: Telemedicine is a more beneficial technology that can make it easier for people to get preventive treatment and help their long-term health. Missed appointments are detrimental to clients’ health, create scheduling problems, reduce productivity, increase healthcare costs, cause revenue loss, and diminish access to adequate healthcare for clients who could have been seen in the unused appointment… more
Full Text: APPOINTMENT ADHERENCE VIA TELEHEALTH 1 Using a Caring-Based Follow-up Phone Call Protocol to Improve Appointment Adherence in a Mental Health Setting Daphney Valbrun MSN APRN, PMHNP-BC Doctor of Nursing Practice Program Florida Atlantic University …

The Impact of Routine Scripted Follow-up Phone Calls on Missed Appointments and Patient Satisfaction

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Type: Text
Year: 2024, 2024, 2024, 2024
Member of: Christine E. Lynn College of Nursing Doctor of Nursing Practice
Contributors: Kelly, Tracian
Publisher: Florida Atlantic University
Description: This QI project assessed the effectiveness of scripted follow-up telephone calls in improving patient satisfaction and reducing no-show rates at my project site. This project aimed to identify whether maintaining caring-based communication patterns could produce patient involvement and clinic functional efficiency improvements using a pre- and post-intervention design. This study presents… more
Full Text: REGULAR FOLLOW-UP PHONE CALLS 1 The Impact of Routine Scripted Follow-up Phone Calls on Missed Appointments and Patient Satisfaction Lekeisha L. Fiffie, ARNP, DNP Student Florida Atlantic University Christine E. Lynn College of Nursing 2024 Faculty: …