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LibQUAL+ 2004 report and the Florida Atlantic University Libraries: slide presentation

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Type: Text
Year: 2004, 2004
Member of: FAU College Collections
Contributors: Ferrari, Roberto C.
Publisher: Florida Atlantic University Libraries’ Digital Library [digital object]
Full Text: LibQUAL+ 2004 and the FAU Libraries Roberto C. Ferrari Coordinator for Assessment & Planning x7-3575 | lyweb@fau.edu Spring 2004 “…only customers judge quality; all other judgments are essentially irrelevant” -- from Zeithaml, Parasuraman, and Berry, …

Florida Atlantic University libraries 2003-2004

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Type: Text
Year: 2004, 2004, 2044, 2044
Member of: FAU College Collections
Contributors: Ferrari, Roberto C.
Publisher: Florida Atlantic University Digital Library
Full Text: FL 1----­ AL Ie IVE 5 TV LIB R o LI 200 -20 4 From the Director The 2003-2004 academic year saw the opening of a new campus library in Jupiter and continued planning for an addition, plagued by redesign and cost overruns, in Boca Raton . We joined the …

LibQUAL+ 2004 report for Florida Atlantic University libraries

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Type: Text
Year: 2005, 2005
Member of: FAU College Collections
Contributors: Ferrari, Roberto C.
Publisher: Florida Atlantic University Libraries’ Digital Library [digital object]
Full Text: Florida Atlantic University Libraries -- LibQUAL+ 2004 Survey Results Page 1 of 14 FAU Libraries LibQUAL+ 2004 Survey Results Dear FAU students, faculty, and staff, During Spring 2004, the FAU Libraries participated in LibQUAL+, a survey that assessed all …

Florida Atlantic University libraries annual report 2002-2003

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Type: Text
Year: 2003, 2003
Member of: FAU College Collections
Contributors: Ferrari, Roberto C.
Publisher: Florida Atlantic University Libraries’ Digital Library [digital object]
Full Text: FLORIDA ATLANTIC UNIVERSITY LIBRARIES ANNUAL REPORT 2002-2003 From the Director The academic year 2002-03 was a year for planning at the FAU Libraries. Extensive work was done by staff on a new library-wide strategic plan, which now becomes the framework …