Measuring interpersonal conflict

Previous research suggests that self-reports of the frequency of events can vary dramatically. Minor changes in question format can result in major changes in the obtained results. The purpose of this study is to examine how changes in reference period, memory cue, and measurement scale affect participants' self-reports of conflict frequency. Additionally, the role of cognitive effort was examined to gain insight into the recall strategy used for different measures of conflict. Participants include 175 college undergraduates between the ages of 18-24, enrolled in psychology courses at Florida Atlantic University. Results indicate that reference period and memory cue form a significant interaction to create changes in reports of conflict frequency. Both reference period and memory cue act differently within the different conflict measurement scales. In the 0-10 or more scale, memory cue was statistically significant with higher rates of conflict reported in the cued condition than the uncued. In the open (fill in the blank) scale, there was a significant interaction between reference period and memory cue with the highest amount of conflict being reported in the one day/cued condition. The Likert scale behaved differently than the other two absolute frequency scales. Within the Likert scale there was a significant interaction between reference period and memory cue, however, the highest amount of conflict reported was in the two weeks/uncued condition. Finally, cognitive effort varied as a product of reference period, within both the 0-10 or more scale and the open scale with the two weeks condition eliciting higher reports of effort than the one day condition. These cognitive effort findings suggest that participants used enumeration as a recall strategy for the absolute frequency scales and estimation for the Likert scale.