Understanding group emotional intelligence in the public sector

In recent years behaviroal management literature has created and utilized the concept of group emotional intelligence in work groups and work teams. This dissertation is a re-conceptualization and an empirical analysis of group emotional intelligence in the context of public administration work groups. This dissertation proposes a new conceptualization of GEI and utilizes it for the empirical measurement of GEI. By critically reviewing previous theoretical and empirical literature on group level phenomena and their measurement, this dissertation offers a re-conceptualization of group emotional intelligence. it also defines group emotional intelligence (GEI), creates a model for GEI, provides an empirical means of measuring (GEI) and demonstrates how GEI in groups can afect group performance and group learning ability.