Conflict in close relationships: The roles of process, relationship, and conflict issue

A two (process) by two (relationship) by two (issue) design was implemented in order to investigate the effects of the process used to deal with a conflict, the relationship of those involved in the conflict, and the issue that the conflict is centered around. Subjects read one of eight different scenario types and rated them on their satisfaction with the process used, the relationship of those involved in the conflict, and the outcome of the conflict. It was predicted that a three-way interaction between the independent variables would occur. Support for the predictions was found. Results are discussed in light of past interpersonal and organizational literature.