College for Design and Social Inquiry

This dissertation explores how local government policies affect pre-and postdisaster business resilience, in the context of institutional and neo-institutional frameworks. The study builds on past research on business vulnerability and resilience to examine government policies in the pre-disaster and response and recovery periods, and explore how government responses of varying types can contribute to different outcomes for local small businesses in the recovery period following hurricane disasters. The project examines two cases surrounding events in 2005 and their impact on business resilience: Hurricane Katrina and its effects on the New Orleans metropolitan area; and Palm Beach County's experience with Hurricane Wilma. The dissertation involves a mixed-method approach to the subject matter. The statistical analysis portion uses multiple regression analysis of surveys of government-registered business owners in the affected areas. Business resilience is examined in light of the p redictive power of the size of the disaster; the influence of the institutional policies in public procurement, and vii economic development through small business programs; the role of institutional culture; and finally business vulnerability. The interview portion involves interviews with public officials, and coding and analysis of the field texts of these discussions, for additional information about the role that institutions play in the resilience of businesses before and after disaster. The statistical results suggest that institutional culture; size of disaster, institutional policies (particularly in procurement practices), and vulnerability can play a role in determining the resilience of a local business community.

The current study is a content analysis and comparison of news articles from the New York Times and the Wall Street Journal. The objective of this study is to explore media coverage of terrorism over the last five decades to determine the impact of religion and to compare coverage between two respected news sources that are known for their liberal (New York Times) and conservative (Wall Street Journal) view points. Using a stratified random sample, 1,832 news articles were selected between 1960 and 2006 from the two news sources of interest. The articles were read, analyzed, and categorized. Then, a qualitative analysis examined a random selection of articles pertaining to religious terrorist events. Results suggest an increase in coverage of religiously perpetrated terrorism in recent decades. Interestingly, coverage from the New York Times and the Wall Street Journal showed similar patterns despite being representative of opposite ideologies. Implications are discussed.

Public asset management is a critical component of the financial integrity of government. However, in practice, problems exist in the field of public asset management at different levels of government in the United States. This research explores the management of public fixed assets owned, controlled and used by state governments in America. It attempts to answer two major questions: (1) What are the characteristics of a modern public asset management system based on the available literature? and (2) How do public asset management practices at the U.S. state government compare to the system standard described in the first question? Based on systems theory and current research on public asset management and public procurement systems, this research develops an intellectual framework of a public fixed asset management system. This system is composed of six interdependent cornerstones, including legal and regulatory requirements, organization structure, management process throughout th e life cycle of assets, human capital strategies, information and technology resources, and monitoring, integrity, and transparency. Each cornerstone consists of a number of components that reveal the underlying working principles of the relevant cornerstone and together determine the standards of fixed asset management in the relevant area. Survey results demonstrate that state governments fundamentally satisfy the standards identified in the fixed asset management system. However, certain problems obviously exist in the area of each cornerstone. In addition, survey results reveal that the six cornerstones of fixed asset management system are interrelated with one another. In most states, when a management element in the area of one cornerstone is widely implemented, the relevant management elements in areas of other cornerstones are employed and vice versa.

References to accountability are common throughout public administration literature. However, a clear model to assess accountability in government programs is not fully developed. This research fills this gap and provides policymakers with a tool they can use to assess accountability in both public and contracted programs and enables them to make more informed contracting-out decisions. In addition, the Integrated Accountability Framework introduced in this research will serve as a guideline for how public administrators can improve accountability in the programs they administer and oversee. For the public and private health care programs analyzed in this study, the findings indicate that the publicly delivered programs provided more accountability to the vulnerable populations served than the contracted-out health care programs.

In this study, DiMaggio and Powell's (1983) institutional model of isomorphic change is hypothesized to explain the changes witnessed in educational organizations with regard to the acceptance, implementation and institutionalization of distance learning. In order to show the power of institutional theory in explaining organizational change over time, a comparative qualitative case study methodology is utilized. Document analysis and interviews are used to explore the utility of this isomorphic change model. Each research question seeks to explore different influences of institutional isomorphism, coercive, normative, and mimetic. DiMaggio and Powell (1983) suggest organizations converge on similar practices and behaviors and appear similar to like organizations over time. The appearance of change toward homogeneity is explored through the isomorphic change theory which indentifies three forces, coercive, normative and mimetic, influential in determining how adopted behaviors and pr actices become isomorphically accepted by the organizational field. Coercive isomorphism stems from political influence and organizational legitimacy, often conveyed through laws, regulations, and accreditation processes (or outside agency requirements); normative isomorphism is associated with professional values; and mimetic isomorphism is copying or mimicking behaviors that is a result of organizational response to uncertainty. By examining the organizational field for the presence of these forces and measuring the extent of these forces at various points in time one is able to explain convergence on regularized practices and institutionalized behaviors, or how an organizational field becomes institutionalized, around a particular idea or practice.

The cruelty of Military Police guards at Abu Ghraib prison contributed to American shame and questions regarding how such cruelty emerges. The accepted approach of "situational attribution theory" - based upon Zimbardo's (1973, 2007) social psychological perceptions and results of the Stanford Prison Experiment - proposed that personality or "disposition" has little role in the emergence of such cruelty. Termed "institutional cruelty," this manuscript presents the possibility that understandings and preventive measures afforded by situational attribution theory can be extended via acknowledgement of a greater role played by disposition. Psychoanalytic and object relations approaches are presented to this end. The manuscript addresses the most puzzling characteristics of institutional cruelty: 1) rapidity of onset, taking days or, at most, weeks for initial expression, 2) emergence in ordinary, normal individuals, and 3) emergence in the "mock" situation of the Stanford Prison Experiment. Criminological, organizational culture, and social psychological theories are explored for their application to institutional cruelty.

Public administration scholars have raised serious concerns about loss of democratic accountability when government services are outsourced to private forprofit businesses because of the very different values and missions of the two sectors. Particular concern for democratic accountability arises when administrative discretion is delegated to governments' private sector agents. Furthermore, if contractors may adversely impact individual rights or interests, or may adversely impact vulnerable populations, special democratic responsibilities arise. It is these three features of outsourcing transactions that constitute the elements of the proposed framework used in this research in order to assess need for heightened attention to democratic accountability. Some scholars argue for application of constitutional and administrative law norms to some government contractors.

Local governments are adopting both the rhetoric and practices of market-based governance interventions. Imported into these cities are public relations and marketing tactics to sell cities to internal and external audiences alike. Public communication in these cities went from a public information focus hinging on a just-the-facts approach to a public relations and marketing focus on selling and image generation to please customers. Acute attention to image generation leads to the metaphor of municipalities presented in this research - as public relations and marketing firms. Private sector public relations (PR) and marketing firms gain results for their clients, usually in the form of consumer consumption. A city acting as a public relations and marketing firm puts priority on the image-generation potentials of nearly all its governance functions to sell a commodity to customers. To illustrate this, a six-point model was devised of PR and marketing tactics used in cities operating as public relations and marketing firms: branding, media relations, in-house publications, use of volunteers and outside organizations as PR tools, aesthetic and affective appeal, and sustainability and going green. A city using all six is a fully realized PR and marketing firm, as it adopts, adapts and executes the tactics in meaningful ways. An over-reliance on image-generation (PR and marketing) versus substance (information) pushes public organizations through Baudrillard's four phases of the image. The image of the city becomes dissociated with reality, and the government operates in a simulation of itself. This research uses Qualitative Media Analysis (Altheide, 1996) supplemented by a discourse analysis method created for this research - Baudrillardian Discourse Analysis.

Breast and prostate cancers are the most commonly diagnosed forms of cancer in women and men in the United States. The federal government has played an active role in dedicating resources toward breast and prostate cancers since the early 1990s, when policy actors successfully lobbied Congress to adopt policies that increased awareness and spending. Using theories of social construction, I argue that the key to their success was the ability of these policy actors to socially construct the illnesses of breast and prostate cancers into politically attractive public issues that appealed to federal policymakers. Through the use of embedded collective case study and content analysis of newspaper coverage and congressional data, this dissertation demonstrates how the social constructions of these illnesses impacted the way that breast and prostate cancers were treated as they moved through the policy process. The way in which social construction influenced the types of policies that were adopted to deal with these illnesses is also examined. Because social construction is a multidimensional and dynamic process, several different elements of this process were examined in this dissertation: the ways that policy actors attracted attention to these illnesses, how gender influenced advocacy efforts, the symbolic aspects of these illnesses, and the way the illnesses were defined on systemic and institutional agendas. Since this dissertation examines two different policy issues, the similarities and differences in breast and prostate cancer policymaking were analyzed. I found that discussing breast and prostate cancers in relation to their social constructions provides support for the importance of symbolism and non-rational policy-making processes.

Public administration addresses issues that competing and aligning groups determine to be meaningful enough to address. However, there seems to be no shared universally objective ways of remedying anything. Everything is up for argument. Additionally, attempting to solve one set of problems often creates other connected problems and/or unintended consequences. So, public work ever [sic] never ends. This dissertation's purpose was to contribute a new theoretical understanding of the experience and practice of public administration. Its research addressed if and how a grounded existential theoretical framework could emerge that would help practitioners and scholars understand and describe public administrative efforts and experiences. Currently, there is no existential theory of public administration. This dissertation sought to initiate work in that direction. This dissertation employed a grounded theory methodology to collect information from Senior Executive Service (SES) members, to analyze the information for emerging concepts and theoretical relevance through constant comparison, and to discover/construct a theoretical framework for understanding public administrative efforts and experiences. "The grounded theory approach is a general methodology of analysis linked with data collection that uses a systematically applied set of methods to generate an inductive theory about a substantive area" (Glaser, 1992, p. 16).