Christopher L. Atkinson

Intellectuals of the 20th century bore witness to society’s injustices. They viewed and commented on erosion of rights
and humankind’s callousness to itself. For example, Huxley’s Brave New World and Brave New World Revisited illustrate with contempt a society that had renounced personal individuality and rejected freedom, choosing a drugged totalitarian state set adrift from any sense of morality. Huxley’s work is a familiar touchstone, in that it presupposed a world that seems increasingly real to us, even though a faithful portrayal of the future was hardly Huxley’s intent. Bradbury’s Fahrenheit 451 soberly reminded the world of the wages of intolerance to divergent ideas, in envisioning a government solidifying its hold on power by banishing the spectrum of human emotion in literature and mass media. Forster’s ambitious short story “The Machine Stops” countered the naiveté of a positive equal utopia, with a world cruel in its homogenization and dependent on a deified machine for all facets of its existence. In each instance, government is an ominous, questionable character. Technology, in these texts and in today’s world, is a foundational element with muddled aims—a rich virtual society on one hand, but frightening levels of assimilation, control, and loss of interpersonal communication and privacy in the crumbling arena of the real on the other. In this article, a future technology-led existence is examined through the lenses of these fictional works.

Crisis communication is an essential aspect of disaster and crisis management for governments; this is particularly true for local governments, which are first into an event response and last out, and on the front lines of response and recovery. In this article, crisis communication is reviewed generally and then in the context of the 2011 Souris (Mouse) River flood in Minot, North Dakota. Using analysis of primary interview data, I deliberate on the potential that exists for public communication to enhance the responsiveness of government in addressing the public’s needs under threat of hazard or disaster. Results and discussion of the analysis are provided. I find that the city learned from the challenges of the flood in a way that suggests improved responses for future events. The case represents an expression of good governance in what have been dark times for the public sector.